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        <Name>Rewards Programs from Borders and Other Retailers Serve to Remind Me of All the Savings I'm Missing</Name>
        <Summary>Most rewards programs from retailers like Borders frustrate me with their continuous deluge of 2 and 3 day offers that are rarely convenient.</Summary>
        <Description>&lt;p&gt;I really dislike these new rewards programs that send emails on a regular basis, offering small discounts for the next few days.&amp;nbsp; I treat many of them as spam but I tolerate a few when I&amp;nbsp;feel&amp;nbsp;there's a chance I might take advantage of one of their offers.&amp;nbsp; With the select few I allow in my inbox, I probably take advantage of less than 1% that come in.&lt;/p&gt;&lt;p&gt;The old programs were so much more customer friendly.&amp;nbsp; It used to be that after you spent a certain amount, you'd receive some sort of reward that had a relatively long expiration date (months instead of days).&amp;nbsp; You didn't have to rush out to the store to claim your benefit and you didn't receive multiple emails per week, bombarding you with 2-day offers.&amp;nbsp; It was simple and convenient.&lt;/p&gt;&lt;p&gt;The current system seems designed for shareholders, not customers.&amp;nbsp; The underlying message is &amp;quot;get them in the store any way you can and hopefully they'll buy more than the current offer.&amp;quot;&amp;nbsp; At least, this is the message I hear every time I see their emails.&amp;nbsp; I don't feel it's at all intended to make my life easier.&amp;nbsp; It's simply pushing product with a frenzy whether you need it or not.&lt;/p&gt;&lt;p&gt;As a result, I have no more allegiance to Borders or any other stores that use these methods.&amp;nbsp; I used to shop at Borders quite a bit but now, I'd rather go to Amazon or visit an independent bookseller.&amp;nbsp; I'm satisfied that their prices are fair, service is great and best of all, they don't stress me out with a continual barrage of time-expiring offers.&lt;/p&gt;</Description>
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